We strive for excellence & want to make sure that you are completely satisfied with your purchase!
However, If for any reason, you are not satisfied with your order, you may return the NEW & UNUSED items within thirty (30) days from the purchase date.
Before sending back the items, please make sure that all of the following conditions have been correctly satisfied.
The items you wish to return:– can be sent back to us only after you have received your ‘return ID number’ (RID) that must be requested by completing and submitting the online return form.– must be sent back within 5 days from the date we accept the request for return.– must be unused, clean and not damaged.– must be returned complete with all of the parts and accessories.– must be sent back in their original packaging with everything included.– the shipment must be notified to us by email the same day it ships out by also advising the tracking number if possible.
All returned items are carefully inspected and in case they are not in compliance with their original conditions, the return will not be accepted.
If the product is returned in its original condition within 30 days of the purchase date, we will refund you the cost of the product.
Otherwise, the return will not be accepted.
Eye4moda charges a 20% restocking fee for products that are returned not in original condition.
Eye4mooda does accept exchange only if product arrived damaged with proof of damaged box etc.
Return Shipping costs are customers’ responsibility.
Eye4moda does accept exchanges for another product of your liking but price difference & shipping cost will be charged, and we will only send out exchanges after receiving the original product back to us.
Please contact us for any questions you might have!